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  • "Patti" is female
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Date of registration: Jul 3rd 2011

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Location: Frankfurt, Germany

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Thursday, September 8th 2011, 9:59am

Uploading video on dotSUB - max length 25 minutes?

Hello everyone,

I've got a question in regards to dotsub and perhaps one of you have come across the same issue and can help me out: I tried uploading a video to the tzmgermany account when I happened to see a restriction for video lengths, which seems to be 25 minutes max.

I have already sent a support request wanting to know if this is a new general rule for all dotsub users. Does anyone know how to go about it instead of having to cut the video?

Another idea is if this doesn't affect the account for tzmofficial, perhaps someone could upload the videos to this account for me?

many thanks and greetings from Frankfurt,
Patti

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  • "brunodc" is male

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Saturday, September 10th 2011, 5:48am

Hey Patty, I'm not 100% sure of this, but I think videos that are included in our dotSUB dashboard are not affected by this time limit. The best thing to do here would be to submit your suggestion in the Help Desk > Translation Requests forum section and to check out whether your suggestion hasn't been submitted already on this spreadsheet.

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  • "Patti" is female
  • "Patti" started this thread

Posts: 40

Date of registration: Jul 3rd 2011

Language Team: German

Focus Group: Translator
Translation Proofreader

Location: Frankfurt, Germany

Thanks: 1290 / 5

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Tuesday, September 13th 2011, 10:55am

Thanks Bruno, I have also been in contact with dotSUB support and asked about the length restriction. They've lifted the restriction for our account 'tzmgermany' for us to upload videos longer than 25 minutes - problem solved :-) YAY
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